If Freedom Mortgage services your loan, you can cancel PMI without refinancing once you have the equity. Freedom publishes less servicer-specific PMI detail than some larger banks, so the key is to follow the standard federal process precisely and get its exact requirements confirmed in writing before you spend anything.
Servicer policies, fees, forms, and phone numbers change over time. Use this as a general guide and confirm the current requirements directly with Freedom Mortgage before you act.
Step 1: Estimate Your LTV
Start with your loan-to-value ratio — current balance divided by your home's value. PMI is removed automatically when your balance is scheduled to reach 78% of the original value (or the loan reaches its midpoint), but you can request cancellation earlier at 80% LTV — and potentially sooner on current value if your home has appreciated. Your statement or online account shows the balance.
The 80% line
PMI can be requested below 80% LTV.
Below 80%
You can request PMI cancelation in writing.
At 78% (scheduled)
By law, your servicer must remove PMI.
Step 2: Confirm Your Payment History
Like every servicer, Freedom will check that your recent payment record is clean before canceling PMI on request:
- You must be current on the loan.
- No payment 30 or more days late in the last 12 months.
- No recent serious delinquency (typically nothing 60 or more days late in the last 24 months).
Step 3: Submit a Written Request
Contact Freedom Mortgage's servicing team to begin, and put the request in writing. Your letter should include your loan number, the property address, an explicit request to remove PMI, a statement that you're requesting cancellation based on current value, and any supporting documentation Freedom asks for. Keep a copy and note the date.
Freedom Mortgage customer service: 877-220-5533. Ask them to confirm in writing exactly what your loan requires — the LTV threshold, the valuation type, and the fee — before anything is ordered.
Step 4: The Valuation
If you're relying on current value, Freedom will require a new valuation to confirm your home is worth enough, and the cost is yours. A full appraisal commonly runs $350 to $550. Ask whether a lower-cost Broker Price Opinion is acceptable for your loan, and gather documentation for any major home improvements you've made — they can support a higher valuation.
Step 5: Follow Through
Reviews commonly take several weeks. Follow up if the request goes quiet, keep notes of every interaction, and ask for written confirmation once PMI is removed and your payment is adjusted.
Typical removal timeline
Most cases close in 30–60 days.
- 1
Day 1
Intake
You answer 5 questions
- 2
Week 1
Comps reviewed
We confirm eligibility
- 3
Weeks 2–4
Appraisal
Licensed valuation ordered & completed
- 4
Weeks 4–8
Lender filing
Formal cancelation submitted to servicer
- ✓
Week 8
PMI gone
Your next statement drops by the full PMI amount
The Bottom Line
Because Freedom publishes fewer specifics than some servicers, the winning move is to pin down its exact requirements in writing up front. Confirm your equity and payment history, send a clear written request, get the valuation type and fee in writing before it's ordered, and follow up to confirmation.
PMI Ninja manages Freedom Mortgage cancellations from start to finish — confirming the exact requirements, steering toward the lowest-cost valuation Freedom will accept, and following up until PMI is confirmed removed.
Want us to handle your Freedom Mortgage PMI removal? Start the free check below — we'll tell you whether your equity supports cancellation before you pay for a valuation.
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