Mr. Cooper services a large number of mortgages, and if it services yours, you can cancel PMI without refinancing once you have the equity. Mr. Cooper publishes clear instructions for what a cancellation request must contain — getting those details right the first time is what keeps your request from bouncing back.
Servicer policies, fees, forms, and addresses change over time. Use this as a general guide and confirm the current requirements directly with Mr. Cooper before you act.
Step 1: Check Your Equity
Estimate your loan-to-value ratio — current balance divided by your home's value. Mr. Cooper automatically terminates PMI when your balance is scheduled to reach 78% of the original value, but you can request cancellation earlier at 80% LTV. Your balance is visible in your Mr. Cooper online account or statement.
The 80% line
PMI can be requested below 80% LTV.
Below 80%
You can request PMI cancelation in writing.
At 78% (scheduled)
By law, your servicer must remove PMI.
Step 2: Confirm You Meet the Payment-History Rules
Mr. Cooper requires a clean recent payment record before it will cancel PMI on request:
- You must be current on the loan.
- No payment 30 or more days late in the last 12 months.
- No payment 60 or more days late in the last 24 months.
Step 3: Submit the Request Correctly
Mr. Cooper accepts requests by mail, and the letter has specific requirements. It must include an explicit request to cancel PMI, your loan number, the date, and the signatures of all borrowers on the loan — a missing signature is a common reason requests stall.
Mr. Cooper Attn: Escrow Research 8950 Cypress Waters Blvd. Coppell, TX 75019 You can also start through your online account or app, but back it up with a signed written request so you have a dated record.
Step 4: The Appraisal — Note the 90-Day Window
If your home hasn't reached 80% LTV on the original value and you're relying on current value, Mr. Cooper will require an appraisal — and you pay for it. Two specifics worth knowing: the appraisal must be completed within 90 days of your cancellation request, and it must be done by an investor-approved vendor, not an appraiser you hire yourself. A full appraisal commonly runs $350 to $550; ask whether a broker price opinion is acceptable for your loan.
Step 5: Stay on It
Mr. Cooper timelines can stretch, so regular follow-up matters. Check your request status, keep notes of every interaction, and request written confirmation once PMI is removed and your payment is adjusted.
Typical removal timeline
Most cases close in 30–60 days.
- 1
Day 1
Intake
You answer 5 questions
- 2
Week 1
Comps reviewed
We confirm eligibility
- 3
Weeks 2–4
Appraisal
Licensed valuation ordered & completed
- 4
Weeks 4–8
Lender filing
Formal cancelation submitted to servicer
- ✓
Week 8
PMI gone
Your next statement drops by the full PMI amount
The Bottom Line
PMI removal with Mr. Cooper comes down to a correctly formatted request and a timely appraisal. Confirm your equity and payment history, send a signed letter to Escrow Research with all borrower signatures, get the appraisal done inside the 90-day window, and follow up persistently.
PMI Ninja manages Mr. Cooper cancellations for you — formatting the request correctly, coordinating the investor-approved valuation inside the window, and following up through the process so it doesn't stall.
Want us to handle your Mr. Cooper PMI removal? Start the free check below — we'll confirm whether your equity supports cancellation before any appraisal is ordered.
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