If Bank of America services your mortgage, you can cancel PMI without refinancing once you have the equity. Bank of America publishes less step-by-step detail than some servicers, which trips people up — but the federal rules still apply to your loan, and the practical path is short: confirm your equity, put the request in writing, and pass the valuation.
Servicer policies, fees, forms, and phone numbers change over time. Use this as a general guide and confirm the current requirements directly with Bank of America before you act.
Step 1: Confirm You Have the Equity
Everything starts with your loan-to-value ratio: your current principal balance divided by your home's value. Two numbers matter, and they're different:
- 80% LTV — the point where you can request cancellation. This is your right under the Homeowners Protection Act, and it's the one worth aiming at.
- 78% LTV — the point where Bank of America must terminate PMI on its own, based on your original amortization schedule, as long as you're current.
The gap between those two is the whole opportunity. Waiting for 78% means waiting for the payment schedule to get you there, which can take years. Requesting at 80% lets your home's appreciation do the work instead — and in most markets appreciation moves far faster than principal paydown.
The 80% line
PMI can be requested below 80% LTV.
Below 80%
You can request PMI cancelation in writing.
At 78% (scheduled)
By law, your servicer must remove PMI.
Step 2: Find Your Original Mortgage Insurance Disclosure
Bank of America points homeowners to their Mortgage Insurance Disclosure — the document you received at closing — for the specific cancellation terms on your loan. It states the date your balance is scheduled to hit 80% and 78%, which is the date PMI comes off if your home never gains a dollar of value.
That scheduled date is a floor, not a ceiling. If your home has appreciated, your real LTV today can already be under 80% years ahead of the date on that disclosure — and appreciation is the basis for an early request.
Step 3: Make the Request in Writing
Start with Bank of America's loan servicing line to confirm where your request should go and what your specific loan requires:
Bank of America Loan Servicing Phone: 800.669.6607 Hours: Monday–Friday, 8 a.m.–9 p.m. ET
Then put it in writing anyway. A phone call creates no record you can point to later. Your written request should include your full name as it appears on the loan, your loan number, the property address, and a clear statement that you're requesting PMI cancellation based on current value. Keep a copy and note the date you sent it.
Bank of America will also expect you to be current on your payments with a clean recent record, and may ask you to confirm there are no second liens or home equity lines against the property. A HELOC you've forgotten about is one of the most common reasons a request stalls.
Step 4: The Valuation
Because your request rests on your home being worth more than it was, Bank of America will want that confirmed — typically a Broker Price Opinion (BPO) or a full appraisal, and the cost is yours. A full appraisal commonly runs $350 to $550; a BPO, where it's accepted, is usually well under that.
Don't order your own appraisal first. Servicers use their own approved vendors, so a report you commission independently generally won't be accepted — and you'll have paid twice. Ask which valuation type they'll accept before anyone orders anything.
Step 5: Follow Through to Written Confirmation
Once the valuation is back, your request goes to review. If it confirms you're at or below the required LTV, PMI comes off and your payment drops. Follow up if it goes quiet, keep notes of every call, and get written confirmation before you assume it's done.
Never stop paying PMI on your own. It comes off when the servicer removes it — paying short in the meantime creates a delinquency, and a delinquency disqualifies you from the very cancellation you're asking for.
Typical removal timeline
Most cases close in 30–60 days.
- 1
Day 1
Intake
You answer 5 questions
- 2
Week 1
Comps reviewed
We confirm eligibility
- 3
Weeks 2–4
Appraisal
Licensed valuation ordered & completed
- 4
Weeks 4–8
Lender filing
Formal cancelation submitted to servicer
- ✓
Week 8
PMI gone
Your next statement drops by the full PMI amount
The Bottom Line
Bank of America's process is standard; the difficulty is that they publish so little of it that most homeowners assume there's nothing to ask for and wait for the 78% date. The two things that stall people are aiming at the scheduled date instead of current value, and giving up when the request goes quiet.
PMI Ninja manages Bank of America cancellations from start to finish — confirming your equity before you spend anything, putting the request in the form the servicer expects, steering toward the cheapest valuation they'll accept, and following up until PMI is confirmed removed in writing.
Want us to handle your Bank of America PMI removal? Start the free check below — we'll tell you whether your equity supports cancellation before you spend a dime on a valuation.
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